We are always more than happy to give help & advice

Here are some of the most common questions we get asked.

Need to know if we deliver, or in what ways our giant illuminated letters can be used?

If it’s not answered here, simply get in touch!

Q. Can we have any words we want?
Yes, we can provide every letter and number as well as &’s and #’s and a giant heart! We also have a small ‘THE’ sign which you would sit on top of the first letter if you wanted to have your name i.e. THE ROBINSONS.  We can also provide different colour lights if you like, we have clear, red, blue, green, yellow, orange and pink.

Q. How does delivery work?
A. We will deliver and pick up the letters.  We are based in Port Douglas but deliver across Far North Queensland.  A delivery fee will apply dependent on location.  Once delivered the lights are very easy to use, there is a switch on the back of each letter.

Q. Can we put them anywhere?
A. All the letters are battery powered so can go pretty much anywhere and have no reliance on mains power.  The letters are water resistant to a certain extent but are not waterproof so they can be left in the rain but not for a prolonged period.

Q. How long do the batteries last?
A. The batteries will last around 10-11 hours on full power, after that they will start to fade but you probably won’t notice the difference anyway as they will all fade at the same rate and they will not completely turn off for a long time!  All of the letters have a light switch so you can turn them on and off easily whenever you like.

Q. How big are they?
A. The letters are 1.4m high and vary in width from around 1m to 1.3m depending on the letter.

Q. How does payment work?
A. We will take a deposit to confirm your booking and then the remainder is payable 2-3 weeks before the date of your event.

GET IN TOUCH? PHONE DANNY ON: +61 416 912 477